Ochatbot® CBD Chatbot

Benefits of a CBD eCommerce Chatbot

CBD products have not been on the market as long as others so there are a lot of first-time shoppers. There is a lot of confusion and misinformation about what CBD can and can not do. Ochatbot answers shoppers’ questions to overcome sales obstacles moving to purchase with confidence. Ochatbot’s AI is also collecting data providing marketing insights about the shoppers’ journey. These insights allow you to understand what shoppers are stuck on and what to improve on your site.

  • Increase revenues 20% to 40% when customers engage with Ochatbot
  • Quickly overcome sales obstacles by answering customer questions immediately – pushing them closer to a sale
  • Customers can add to cart directly from Ochatbot
  • Order status and tracking reduce the number one support ticket question: “Where is my order?”
  • A recommendation engine that helps customers find exactly what they are looking for quickly
  • We understand the CBD industry and train the AI not to say anything that would cause FDA-compliant and legal issues.

Case Study

CBD Hemp Chatbot

Ochatbot Educates and Increases CBD eCommerce Sales

CBD companies saw a 40% increase in sales per user via Ochatbot as well as revenue doubling. Learn More >>

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Why use an AI chatbot for eCommerce?

In the world of eCommerce, AI chatbots can offer a range of benefits, such as:

Better Understanding of Customer Needs: AI chatbots can gather data on customer queries and interactions, providing valuable insights into customer needs and preferences. This information can help eCommerce businesses make informed decisions about product offerings, marketing strategies, and customer support.

Improved Customer Experience: AI chatbots can provide customers with instant and personalized support, ensuring that their queries are addressed promptly and efficiently. This can help improve customer satisfaction and retention rates.

Increased Efficiency: AI chatbots can handle multiple customer queries simultaneously, reducing response times and increasing efficiency. This can lead to cost savings for eCommerce businesses.

Competitive Advantage: By utilizing AI chatbots, eCommerce businesses can gain a competitive edge by offering customers a unique and personalized experience. This can help differentiate them from their competitors and drive sales.


Ometrics is here to help eCommerce businesses grow revenue and gain insights with our unique AI chatbot, Ochatbot®. Click below to learn more about Ochatbot.