AI for General Retail
AI is here to stay. Use conversational AI in retail beyond basic ticketing: personalize online shopping, resolve queries, boost sales, and learn how your shoppers shop.
Maximize Results with Strategic AI Embeds
Product Finder
AI-driven conversations refine product searches and recommend the best product for each customer.
Abandoned Cart
Reminds customers to complete purchases that are waiting in their cart.
Order Status
Customers can track their order’s status, reducing low-level support questions for your team.
Upsell & Cross-Sell
Add product recommendations to capture more sales.
General retail – price, customer service
General retail is a large umbrella for eCommerce stores. These are companies that usually purchase products from a manufacturer and sell them online. Ochatbot helps increase sales and average order values along with improving the shopping experience and providing fast customer service.
Ochatbot integrates with all eCommerce platforms in order to connect with product databases directly. Chat users can search the product database, view product details, and add an item to their cart all without leaving the chat window.
Having natural, unrestricted conversations allows users to ask Ochatbot any question at any point in their shopping journey. This provides them with quick answers and easily accessible customer service.
Add images and videos to the chat messages. Ochatbot can have images inside the chat window including product images and any showcase videos. Ochatbot also has upsell, cross-sell, and product recommendation features that help increase revenue.
Case Studies
Success stories from brands like yours
Invigor8’s Orders via Ochatbot Double and Revenue per Order Triples
Invigor8 saw orders double as well as revenues per order triple when shoppers engaged with Ochatbot. Learn More >>
How Veto Increased AOV by 35%
Ochatbot Handles 78% of Tucker’s Customer Contacts
Why Use an AI Chatbot for E-Commerce?
AI chatbots can offer a range of benefits such as better understanding of customer needs, improved customer experience, increased efficiency, competitive advantage, and more.
Our unique AI chatbot, Ochatbot®, is here to help eCommerce businesses grow revenue and gain insights. Click below to get started for free!
Better Understanding of Customer Needs:
AI chatbots can gather data on customer queries and interactions, providing valuable insights into customer needs and preferences. This information can help eCommerce businesses make informed decisions about product offerings, marketing strategies, and customer support.
Improved Customer Experience:
AI chatbots can provide customers with instant and personalized support, ensuring that their queries are addressed promptly and efficiently. This can help improve customer satisfaction and retention rates.
Increased Efficiency:
AI chatbots can handle multiple customer queries simultaneously, reducing response times and increasing efficiency. This can lead to cost savings for eCommerce businesses.
Competitive Advantage:
By utilizing AI chatbots, eCommerce businesses can gain a competitive edge by offering customers a unique and personalized experience. This can help differentiate them from their competitors and drive sales.