Ochatbot® Industries

General retail – price, customer service

General retail is a large umbrella for eCommerce stores. These are companies that usually purchase products from a manufacturer and sell them online. Ochatbot helps increase sales and average order values along with improving the shopping experience and providing fast customer service.

    Ochatbot integrates with all eCommerce platforms in order to connect with product databases directly. Chat users can search the product database, view product details, and add an item to their cart all without leaving the chat window.

    Having natural, unrestricted conversations allows users to ask Ochatbot any question at any point in their shopping journey. This provides them with quick answers and easily accessible customer service.

    Add images and videos to the chat messages. Ochatbot can have images inside the chat window including product images and any showcase videos. Ochatbot also has upsell, cross-sell, and product recommendation features that help increase revenue.

    Features:

    • Searching the Product Database
    • Product Recommendations
    • Upsells and Cross-sells
    • Natural Unrestricted Conversation
    • Order status and tracking
    • Embedded Images and videos
    • Fully Customizable
    • Integration with all eCommerce platforms
    • Abandoned Cart
    • Page Targeting
    • Built-in third-party LiveChat
    • Customizable forms and surveys
    • Zapier Connection
    • Weekly Reporting

    We Guarantee Ecommerce Results
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