Boost Sales for Your BigCommerce
store with Ochatbot
Join hundreds of BigCommerce stores using Ochatbot AI to sell more and reduce support tickets. Ochatbot answers questions, guides shoppers to the right products, and handles support, so your team doesn’t have to.
Shorten the sales cycle with an AI chatbot that understands your shoppers.
Everything your store needs to convert
Order Status Tracking
Let shoppers check order status instantly in chat — no login needed. Reduce where’s-my-order tickets automatically.
Ticketing integrations
Connect with a helpdesk and escalate complex issues directly to your support team without breaking the conversation.
Live chat handoff
Seamlessly transfer shoppers to a human agent when needed. Never leave your shoppers stranded or without and answer.
AI training
Train your bot on your own product catalog, FAQs, and policies. Review unanswered questions and continuously improve accuracy over time
Proactive messaging
Trigger targeted chat nudges based on shopper behavior — exit intent, time on page, cart value — to recover abandoners before they leave.
Product recommendations
Increase AOV with intelligent up-sell and cross-sell recommendations tailored to each shopper.
Multi-Display Embeds
Capture shoppers through strategic AI embeds. Ochatbot’s multi-display allows you to customize AI for your site.
Insightful Reporting & Analytics
Understand what customers ask, where trends emerge, and which questions go unanswered so you can improve support and resolve issues faster.
Product Finder
Guide shoppers to the perfect product with a product finder. Help them answer a few quick questions and instantly match them with the best options for their needs.
Case Studies
Success stories from brands like yours
How Veto Increased AOV by 35%
Veto Pro Pac carries a large number of tool bags made specifically for different types of tradesmen. A variety of interchangeable parts and accessories generates a lot of questions about each product. Sales staff were overwhelmed with customer questions and requests that also hindered sales.
Customboxes.io Sees 50% Reduction in Time Spent on Support
Ochatbot Handles 78% of Tucker’s Customer Contacts
Frequently Asked Questions
What can a BigCommerce AI chatbot do for my store?
It handles customer questions, tracks orders, processes returns, and recommends products — automatically, 24/7 — so you can scale support without scaling headcount.
How does a BigCommerce AI chatbot integrate with my store?
Ochatbot installs directly from the BigCommerce App Store in minutes, syncing instantly with your product catalog, order data, and customer information.
Can a BigCommerce chatbot help reduce abandoned carts?
Yes. It re-engages shoppers in real time with personalized nudges, discount offers, and product reminders — turning browsers into buyers before they leave.
Is a Ochatbot hard to set up?
Not at all. Our AI chatbot solution requires zero coding — just install, customize your responses, and go live within the same day.