AI Chatbot for WooCommerce

We offer comprehensive AI solutions customized to your eCommerce store. Click below to learn more about what makes Ometrics’ AI system unique.

Scripted AI

This plan harnesses the power of Scripted Intent-based NLP AI, making it ideal for customer support and e-commerce businesses in regulated industries. By leveraging predefined scripts and workflows, you can create seamless and engaging conversational experiences for your customers.

Direct Shopping and Add to Cart

Ochatbot engages with customers by asking relevant questions and recommending products tailored to their needs. With the “Add to Cart” option, it’s easy and simple for customers to shop directly within the chatbot window.

Customer Service Chatbot

Say goodbye to long wait times and repetitive queries! Ochatbot serves as your 24/7 virtual support agent. Ochatbot answers common troubleshooting questions your shoppers have, eliminating the need to go through a human agent. Seamlessly transition from Ochatbot to live chat when needed. Our AI recognizes when human intervention is necessary and directs customers accordingly.

Order Status Tracking

“Where is my order?” It’s a question every shopper asks. Ochatbot has the answer so customers can follow their orders every step of the way. Having Ochatbot handle these questions reduces hours of support emails and calls. Ochatbot has reduced the customer support tickets for one Ochatbot client by 78%.

Abandoned Cart

Don’t let potential sales slip away! Ochatbot cookies remember customers for 30 days. Returning site users receive reminders of items left in their cart and prompts to checkout. 

Intriguing Product Recommendations

Ochatbot’s Up-Sell and Cross-Sell features suggest other products to shoppers based on what they just added to their cart. When a shopper clicks to add a product to their cart or when a shopper is on the checkout page, Ochatbot will open the full chatbot window and display similar or complementary products to boost Average Order Value (AOV).

Independent AI

Ochatbot is built using proprietary Ometrics AI so your data is private and secure.  

AI Conversational eCommerce

Ochatbot interacts with shoppers in a human-like manner through textual conversations using generative AI.  

Page Targeting

Ask the right questions at the right time. Ochatbot’s Page Targeting allows  Ochatbot to engage shoppers at the right moment in the customers’ journey using a variety of triggers to initiate conversation.

Insightful Reporting and Analytics

Weekly Snapshot Reports are sent out with details on Ochatbot’s performance. Ochatbot tracks conversions, revenue, abandoned carts converted, abandoned cart revenue, number of order status requests, and much more all included in a concise report. From there, more information or data is accessible, such as a fallback report, page engagement report, and user response report to help mine valuable business insights.

Videos and Images for Custom Product Presentations

Ochatbot isn’t purely textual. Ochatbot can display images and videos to help overcome many customer sales obstacles.

Zapier for CRM and Ticketing

Ochatbot utilizes Zapier connections to connect to thousands of CRMs. This allows Ochatbot to send leads, customer support tickets, or additions to an email list straight into a CRM all in real-time – keep on top of leads and tickets while adding to an email list.

Built-in 3rd Party Live Chat

Ochatbot can activate built-in or 3rd party live chat when questions are unique to the shopper’s situation or beyond the AI scope. Ochatbot can also monitor your site and invite the shopper to live chat.

Build Your Email List

Ochabot has many modules such as LeadBot funnel forms to surveys. The marketing options are unlimited. The LeadBot funnel forms can qualify customers, collect contact data, and even set appointments.                

No Programming

Ochatbot is a no-code chatbot. Using generative AI, you can have a Shopify chatbot built in as little as three minutes. Ochatbot ingests your store’s data, including SKUs, blog pages, and FAQs. 

GDPR and CCPA compliant

Ometrics Ochatbot meets GDPR and CCPA regulations so you are compliant with local laws.

Support

Ometrics provides best-in-class support – FREE. We are here to help you be successful so you can quickly engage customers, gain insights, and grow sales!

Here are some examples of eCommerce WooCommerce chatbots

WooCommerce Chatbot Benefits

Ochatbot WooCommerce chatbot works like a salesperson who greets you in a retail store and offers to help you find what you’re looking for. The chatbot asks questions to understand the customer’s wants and needs.Increase conversions:

• Increase revenues 20% to 40% when customers engage with Ochatbot

• Shorten the sales cycle by having customers find what they want faster

• Customers can add to cart directly from Ochatbot

• Recommendation Engine – products that fit the customer’s needs are recommended

Direct Shopping and Add to Cart

Ochatbots WooCommerce chatbot can ask questions and understand what the customers are looking for then recommend the product that fits their needs. Ochatbot provides product image, description, price, link to the product page, and the option to Add to Cart all inside the chatbot window.

Order Status and Order Tracking

“Where is my order” is one of the most common questions. Ochatbots WooCommerce chatbot knows where an order is throughout the purchase process so customers can know if their product was shipped and when it will arrive. Having Ochatbot handle these questions can reduce hours of support emails and calls. It has reduced the customer support tickets for one Ochatbot client by 78%.

Abandoned Cart

Ochatbot cookies remember customers for 30 days. When a customer adds something to their cart – then leaves your WooCommerce eCommerce site – then comes back –  Ochatbot will remind them of the items left in their cart prompting them to checkout. Ochatbot monitors the checkout process informing customers while they are still on the site about their orders. Abandoned Cart increases revenue up to 34%

Intriguing Product Recommendations

Specific product upsells or on the items already in their cart. When a customer is on their checkout page, Ochatbot will trigger to display the upsell products helping boost revenue. 

Independent AI

Ochatbot is built with its own Ometrics AI so your chatbot can operate independently from Facebook – eliminating your business risk, while shoppers are not forced to shop through Facebook and forfeit privacy.

AI Conversational eCommerce

Ochatbot interacts with shoppers in a human-like manner through textual conversations.  Questions are answered in sentences in real-time and relate directly to the questions asked.

Natural Unrestricted Conversations

Shoppers can switch from topic to topic – mimicking a natural conversation, at any point in their shopping journey. Ometric’s AI is enabled with Natural Language Processing (NLP) so conversations are not restricted to a structured flow. Ocahtbot continues to interact in a natural conversational way.

Page Targeting

Ask the right questions and the right time during the customer’s purchasing journey is the key to any sale. Page Targeting allows you to craft specific questions when a customer is on a specific page of the site. Ochatbot engages shoppers at the right moment in the customer journey using a variety of triggers to initiate conversation.

Insightful Reporting and Analytics

Every Friday a Snapshot Report is sent out with details on Ochatbot’s performance. Ochatbot tracks conversions, revenue, abandoned carts converted, abandoned cart revenue, number of order status requests, and much more all included in a concise report. From there, more information or data is accessible such as a fallback report, page engagement report, and user response report to help mine valuable business insights.

Videos and Images for Custom Product Presentations

Ochatbots WooCommerce chatbot can display videos in the chat window showing the features of the product. A video can overcome many customer sales obstacles quickly concluding a sale faster especially for complex product sales.  

Zapier for CRM and Ticketing

Ochatbot utilizes Zapier connections to connect to thousands of CRM’s. This allows Ochatbot to send leads, customer support tickets, or additions to an email list straight into a CRM all in real time – keep on top of leads and tickets while adding to an email list.

Built-in 3rd Party Live Chat

Ochatbot can activate built-in or 3rd party live chat when questions are unique to the shopper’s situation or beyond the AI scope. Ochatbot can also monitor your site and invite the shopper to live chat.

Build Your eMail List

Ochabot has many modules such as LeadBot funnel forms to surveys. The marketing options are unlimited. The LeadBot funnel forms can qualify customers, collect contact data, and even set appointments.                

No Programming

Start building your WooCommerce Chatbot by answering a few questions. Ochatbot will gather your product SKU’s, images, product text and other information automatically. Easily brand your Shopify chatbot with your company’s look and feel.

GDPR and CCPA compliant

• Ometrics Ochatbot meets GDPR and CCPA regulations so you can be compliant with your local laws.

Support

Ometrics provides best-in-class support – FREE. We are here to help you be successful so you can quickly engage customers, gain insights, and grow sales!

Here are some examples of eCommerce WooCommerce chatbots

Why use an AI chatbot for eCommerce?

In the world of eCommerce, AI chatbots can offer a range of benefits, such as:

Better Understanding of Customer Needs: AI chatbots can gather data on customer queries and interactions, providing valuable insights into customer needs and preferences. This information can help eCommerce businesses make informed decisions about product offerings, marketing strategies, and customer support.

Improved Customer Experience: AI chatbots can provide customers with instant and personalized support, ensuring that their queries are addressed promptly and efficiently. This can help improve customer satisfaction and retention rates.

Increased Efficiency: AI chatbots can handle multiple customer queries simultaneously, reducing response times and increasing efficiency. This can lead to cost savings for eCommerce businesses.

Competitive Advantage: By utilizing AI chatbots, eCommerce businesses can gain a competitive edge by offering customers a unique and personalized experience. This can help differentiate them from their competitors and drive sales.

Ometrics is here to help eCommerce businesses grow revenue and gain insights with our unique AI chatbot, Ochatbot^®. Click below to learn more about Ochatbot.