There are many types of AI chatbots some have intelligent AI, artificial intelligence, and others just have branching questions with replies. eCommerce chatbots are inherently complex since they need to have all the product SKU’s on the in the chatbots data. AI...
If you have been to a website recently, you may have noticed a chat slider at the bottom of the page that asks you a question. You click on the icon to open the chat window and you start a conversation. How do you know if you’re talking with a human or a...
As an online business, your customers expect 24/7 access to your products and services across different time zones with localized information. As a business, how can you maintain live customer service to accommodate this demand? Aside from a massive investment in...
Lead generation chatbots are the next evolution for online business and marketers to boost leads and sales. Find out how businesses are using chatbots for lead generation. Over the last few years, there has been a huge increase in using messaging apps for private...
What’s the best way to close a sale? Salespeople will say that coming face to face with a potential customer and having a conversation is the ideal scenario. Talking on the phone is the second best way. This is a common sales process, but what about online...
Most people don’t think chatbots belong in the same category as humanity. In fact, many people would say that being human and being a chatbot are far removed from each other. It does seem ironic, but when you consider that humans want to connect with other...
Did you know that you can build your own chatbot? Building a chatbot is not complicated, but it does require a lot of planning to map out a typical human conversation. Click here to learn how you can build your own chatbot by using our step-by-step method.
In our 24/7 driven world, people expect information and help to be available on demand, especially with brand-focused companies that sell to consumers. Chatbots answer the call for this demand. Chatbots have become very useful in many ways. Chatbots help customers...
Imagine walking into a store and an employee coming up to you and asking this series of questions: May I help you?… Yes, we have those products. Is this for indoors or outdoors?… Let me show you the three options we have for you. Just like a human assistant in a...
There are many chatbots out there, and the more sophisticated chatbots use Artifical Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) systems. Read more about the future of chatbots as a platform and how artificial intelligence is part of...
