AI That Sells, Supports, and Scales with Your Store
Built for businesses that want better conversations, faster support, and real insight into shopper behavior.
AI That Sells, Supports, and Scales with Your Store
Sales
Ochatbot’s multi-display interface helps shoppers find the right products fast, while AI-driven upsells and cross-sells boost AOV.
Support
Boost your support workflow with automated support. Deliver instant, accurate answers 24/7 while your team focuses on complex issues.
Insight
Turn customer behavior into insights. Spot where shoppers get stuck and what questions go unanswered.
Our clients see up to
%
lift in Average Order Value
1 in 4 shoppers who engage with Ochatbot make a purchase
%
reduction in support ticket volume
Multi-Display Embeds
Capture shoppers through strategic AI embeds. Ochatbot’s multi-display allows you to customize AI for your site.
Insightful Reporting & Analytics
Understand what customers ask, where trends emerge, and which questions go unanswered so you can improve support and resolve issues faster.
Product Finder
Guide shoppers to the perfect product with a product finder. Help them answer a few quick questions and instantly match them with the best options for their needs.
Read customer success stories
How Veto Pro Pac Increased AOV by 35%
Veto Pro Pac carries a large number of tool bags made specifically for different types of tradesmen. A variety of interchangeable parts and accessories generates a lot of questions about each product. Sales staff were overwhelmed with customer questions and requests that also hindered sales.
Customboxes.io Sees 50% Reduction in Time Spent on Support
Ochatbot Handles 78% of Tucker’s Customer Contacts
The results speak for themselves
– Zebra CBD
“Ometrics Ochatbot has been easy to set up with the Pro plan, and our sales through our Shopify chatbot, Ochatbot, have increased 46%, and our revenues have doubled. We have also seen a reduction in support and sales questions. We highly recommend working with them as they are very responsive and supportive.”
– Invigor8
“The personal touch is indispensable in selling. Live chat wasn’t possible for me as a startup (I had a few other things to do!). Ochatbot is an amazing, unique way to have a conversation with web visitors that’s automated and affordable. Our e-commerce conversion among consumers who use Ochatbox is 4x that of those who don’t.”
– Java Bean Plus
Endless integrations
Ochatbot connects with the tools your store already uses — no dev work required.
The support experience your customers actually deserve
Empower your team to spend less time on the routine and more time building relationships that last.
How can an AI chatbot improve my ecommerce customer support?
Absolutely. It handles order tracking, returns, and product questions instantly — 24/7 — reducing ticket volume and freeing your team for more meaningful conversations.
Can an ecommerce chatbot integrate with my existing store platform?
Yes. Most ecommerce chatbots integrate seamlessly with popular platforms like Shopify, WooCommerce, Magento, and BigCommerce, as well as CRMs like HubSpot and Salesforce. This allows the chatbot to access real-time order data, inventory, and customer history to deliver accurate, personalized responses.
Will an AI chatbot actually increase my ecommerce sales?
Absolutely. E-commerce chatbots increase conversions by engaging shoppers at critical moments — answering product questions, recovering abandoned carts, and offering personalized recommendations based on browsing behavior. Businesses using AI chat typically see higher average order values and reduced cart abandonment rates.