Manufactures Direct-to-Consumer – order status, box stores, resale
Making products and selling them takes up time, making customer service and organizing wholesalers more difficult.
Ochatbot has built-in forms so you can get all your wholesale requests answered and organized in one location. The forms are 100% customizable and they connect through Zapier to send the messages straight to the preferred location. For example, if a wholesaler fills out the form it can be sent to their sales team.
One of the most common support tickets involves where their order is. Ochatbot takes care of order status. Ochatbot has reduced the number of support tickets for one client by 78%. Save time for more complex situations and decrease the number of support tickets with Ochatbot.
- Searching the Product Database
- Product Recommendations
- Upsells and Cross-sells
- Natural Unrestricted Conversation
- Order status and tracking
- Embedded Images and videos
- Fully Customizable
- Integration with all eCommerce platforms
- Abandoned Cart
- Page Targeting
- Built-in third-party LiveChat
- Customizable forms and surveys
- Zapier Connection
- Weekly Reporting
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In the world of eCommerce, AI chatbots can offer a range of benefits, such as:
Better Understanding of Customer Needs: AI chatbots can gather data on customer queries and interactions, providing valuable insights into customer needs and preferences. This information can help eCommerce businesses make informed decisions about product offerings, marketing strategies, and customer support.
Improved Customer Experience: AI chatbots can provide customers with instant and personalized support, ensuring that their queries are addressed promptly and efficiently. This can help improve customer satisfaction and retention rates.
Increased Efficiency: AI chatbots can handle multiple customer queries simultaneously, reducing response times and increasing efficiency. This can lead to cost savings for eCommerce businesses.
Competitive Advantage: By utilizing AI chatbots, eCommerce businesses can gain a competitive edge by offering customers a unique and personalized experience. This can help differentiate them from their competitors and drive sales.
Ometrics is here to help eCommerce businesses grow revenue and gain insights with our unique AI chatbot, Ochatbot®. Click below to learn more about Ochatbot.