What is Generative AI?

Lately, you may have found it hard to browse the internet without coming across the term generative AI. While generative AI isn’t exactly new–it started in the 1960s with chatbots–and it has gone through several moments of hype, it wasn’t until OpenAI’s release...
8 Ways AI Chatbots Enhance User Onboarding Experience

8 Ways AI Chatbots Enhance User Onboarding Experience

In an eCommerce store or any business, the user experience is one of the most influential factors that decide the success of the business and establish a relationship with the customer. As a digital business owner, you might have successfully led users engaged in your...

All You Need to Know About Chatbot Security: Risks and Preventions

The rise and popularity of chatbots have been nearly exponential in recent times. Because of the benefits they provide, chatbots have become imperative for digital businesses and are an indispensable part of marketing strategies and approaches. In addition to all the...

Enhance Your eCommerce Customer Experience With These 9 Insights

Repeat customers showing brand loyalty are a top goal of any business; without customers, a business fails. Every process, strategy, and campaign is defined and devised by keeping them in mind. When it comes to online stores, in addition to the quality of your product...