There are many types of AI chatbots some have intelligent AI, artificial intelligence, and others just have branching questions with replies. eCommerce chatbots are inherently complex since they need to have all the product SKU’s on the in the chatbots data. AI...
When building a chatbot, you want it to be as simple as possible, so adding statements like “I’m a chatbot” helps clarify. Also, including a button to connect to a live representative is helpful for customers to get information if they do not want to communicate with...
As an online business, your customers expect 24/7 access to your products and services across different time zones with localized information. AI chatbots also increase revenue and reduce support tickets by providing order status and tracking. As a business, how can...
Lead generation chatbots are the next evolution for online businesses and marketers to boost leads and sales. Find out how businesses are using chatbots for lead generation. Over the last few years, there has been a huge increase in using messaging apps for private...
What’s the best way to close a sale? Salespeople will say that coming face to face with a potential customer and having a conversation is the ideal scenario. Talking on the phone is the second-best way. This is a common sales process, but what about online sales? Can...
