There are many types of AI chatbots some have intelligent AI, artificial intelligence, and others just have branching questions with replies. eCommerce chatbots are inherently complex since they need to have all the product SKU’s on the in the chatbots data. AI...
If you have been to a website recently, you may have noticed a chat slider at the bottom of the page that asks you a question. You click on the icon to open the chat window and you start a conversation. How do you know if you’re talking with a human or a...
As an online business, your customers expect 24/7 access to your products and services across different time zones with localized information. As a business, how can you maintain live customer service to accommodate this demand? Aside from a massive investment in...
Lead generation chatbots are the next evolution for online business and marketers to boost leads and sales. Find out how businesses are using chatbots for lead generation. Over the last few years, there has been a huge increase in using messaging apps for private...
What’s the best way to close a sale? Salespeople will say that coming face to face with a potential customer and having a conversation is the ideal scenario. Talking on the phone is the second best way. This is a common sales process, but what about online...
