How to Measure Your AI Chatbot Success

Measuring your AI chatbot’s success will help you improve your business’ revenue and your customer’s satisfaction. But most importantly AI chatbots provide customer insights into their experience throughout both the browsing and purchasing process on your website. The...

3 Elements to Engage AI Chatbot Users

Engaging a prospective customer at the right time is crucial to closing a sale. Chatbots are often used for customer service and marketing, but Ochatbot focuses on the customer by connecting to product databases, giving product recommendations, and providing accurate,...

7 Benefits of eCommerce AI Chatbots

AI chatbots are fully automated chat systems where the AI talks or texts to the shopper or website visitor helping answer questions about products and support inquiries. Over time the AI chatbot becomes smarter and answers more questions as well as directs shoppers...

10 Best AI Chatbots Reviews and Comparisons for eCommerce

There are many types of AI chatbots some have intelligent AI, artificial intelligence, and others just have branching questions with replies. eCommerce chatbots are inherently complex since they need to have all the product SKU’s on the in the chatbots data. AI...

AI, Machine Learning and Chatbots

There are many chatbots out there, and the more sophisticated chatbots use Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) systems. Read more about the future of chatbots as a platform and how artificial intelligence is part...

What is a AI Chatbot?

What is a chatbot? What is an AI chatbot? What is the difference? These are all good questions, the world of AI and chatbots is changing rapidly. AI chatbot Technology has become ever more present as businesses move from brick and mortar shops to online eCommerce...