The biggest difference between Ochatbot and Botsify is that Botsify is designed for support and sales and not eCommerce. Although both Bostsify and Ochatbot can provide support, Botsify can not connect to eCommerce platforms and sell products. 

Although both systems have templates to start building your chatbot quickly. Botsify has 24 and Ochatbot has over 80. One important distinction is that Maisie is created with a set of prescripted conversational flow. For example “Do you want XYZ, yes or no.” Whereas Ochatbot also has true AI where a shopper can jump from one topic to another in a natural way mimicking a human conversation. The AI is also learning and getting smarter over time.

Both Ochatbot and Botsify have websites and Facebook instant messenger, however, Botsify is also able to communicate on Whatsapp and SMS. Note that to communicate on Whatsapp users agree to share data with Facebook which can limit participation with the AI chatbot.

Chatbot Features

Features Ochatbot Botsify
Independent from FB (FB not required) Yes Yes
Integrate to all eCommerce platforms Yes No
Search product database Yes No
Add to cart from chat window Yes No
View product details from chat window Yes No
Order status and tracking Yes No
Recommend products (cross-sell) Yes No
Abandoned cart Yes Yes
Page targeting Yes No
Zapier integration Yes Yes
SMS integration No Yes
AI training Yes Yes
AI ability to switch conversation topics in real-time Yes Yes
AI conversational eCommerce (typed, without buttons) Yes Yes
NLP (Natural Language Processing) Yes Yes
Live chat built-in Yes No
Integrate with 3rd party live chat platforms Yes No
Unlimited SKU’s Yes Yes
Unlimited conversations Yes Yes
Unlimited Interactions Yes Yes
Saved Conversations Yes Yes
Prebuilt standard intents Yes Yes

Pricing Comparison

Ochatbot   Botsify  
Free Plan Yes, Up to 1k visitors Free Plan 14-Day free trial
Leadbot $35/month, up to 10k visitors Personal Plan $40/month (paid annually) or $49/monthly 
Basic Plan $69/month, up to 10k visitors Professional Plan $125/month (paid annually) or $149/monthly
Plus Plan $109/month, up to 30k visitors Business Plan $415/month (paid annually) or $499/monthly
Pro Plan $495/month, up to 30k visitors Custom Plan Not Provided

Unlimited contacts and leads for all plans. 

Additional plans are available depending on the number of visitors for Plus and Pro plans.

See Pricing

  Additional costs hiring experts or add WhatsApp Business

How to Build an AI Chatbot Free Course Signup

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Greg Ahern
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