The biggest difference between Ochatbot and Botsify is that Botsify is designed for support and sales and not eCommerce. Although both Bostsify and Ochatbot can provide support, Botsify can not connect to eCommerce platforms and sell products.
Although both systems have templates to start building your chatbot quickly. Botsify has 24 and Ochatbot has over 80. One important distinction is that Maisie is created with a set of prescripted conversational flow. For example “Do you want XYZ, yes or no.” Whereas Ochatbot also has true AI where a shopper can jump from one topic to another in a natural way mimicking a human conversation. The AI is also learning and getting smarter over time.
Both Ochatbot and Botsify have websites and Facebook instant messenger, however, Botsify is also able to communicate on Whatsapp and SMS. Note that to communicate on Whatsapp users agree to share data with Facebook which can limit participation with the AI chatbot.
|Independent from FB (FB not required)||Yes||Yes|
|Integrate to all eCommerce platforms||Yes||No|
|Search product database||Yes||No|
|Add to cart from chat window||Yes||No|
|View product details from chat window||Yes||No|
|Order status and tracking||Yes||No|
|Recommend products (cross-sell)||Yes||No|
|AI ability to switch conversation topics in real-time||Yes||Yes|
|AI conversational eCommerce (typed, without buttons)||Yes||Yes|
|NLP (Natural Language Processing)||Yes||Yes|
|Live chat built-in||Yes||No|
|Integrate with 3rd party live chat platforms||Yes||No|
|Prebuilt standard intents||Yes||Yes|
|Free Plan||Yes, Up to 1k visitors||Free Plan||14-Day free trial|
|Leadbot||$35/month, up to 10k visitors||Personal Plan||$40/month (paid annually) or $49/monthly|
|Basic Plan||$69/month, up to 10k visitors||Professional Plan||$125/month (paid annually) or $149/monthly|
|Plus Plan||$109/month, up to 30k visitors||Business Plan||$415/month (paid annually) or $499/monthly|
|Pro Plan||$495/month, up to 30k visitors||Custom Plan||Not Provided|
Unlimited contacts and leads for all plans.
Additional plans are available depending on the number of visitors for Plus and Pro plans.
|Additional costs hiring experts or add WhatsApp Business|