The biggest difference between Ochatbot and Maisie is that Maisie has limited eCommerce functionality and is built on a preset conversational flow instead of true AI.

Although Maisie can integrate with Shopify and BigCommerce, Ochatbot can connect to all eCommerce platforms at a deeper level. The shopper can add products to the cart and view product details within the chat window. Unlike Ochatbot which starts with all the products in the eCommerce platform. Maise has to have each product created and edited in the chatbot which is not feasible for sites with thousands of products. 

Both systems have templates to start building your chatbot quickly. Maisie has 18 and Ochatbot has over 80. One important distinction is that Maisie is created with a set of prescripted conversational flow. For example “Do you want XYZ, yes or no.” Whereas Ochatbot also has true AI where a shopper can jump from one topic to another in a natural way mimicking a human conversation. The AI chatbot is also learning and getting smarter over time.

Both Ochatbot and Maisie can connect with shoppers and customers through websites and Facebook.

Chatbot Features

Features Ochatbot Maisie
Independent from FB (FB not required) Yes Yes
Integrate to all eCommerce platforms Yes No
Search product database Yes No
Add to cart from chat window Yes Yes
View product details from chat window Yes Yes
Order status and tracking Yes Yes
Recommend products (cross-sell) Yes No
Abandoned cart Yes Yes
Page targeting Yes No
Zapier integration Yes No
SMS integration No No
AI training Yes No
AI ability to switch conversation topics in real-time Yes Yes
AI conversational eCommerce (typed, without buttons) Yes No
NLP (Natural Language Processing) Yes No
Live chat built-in Yes Yes
Integrate with 3rd party live chat platforms Yes No
Unlimited SKU’s Yes No
Unlimited conversations Yes No
Unlimited Interactions Yes No
Saved Conversations Yes No
Prebuilt standard intents Yes No

Pricing Comparison

Ochatbot Maisie
Free Plan Yes, Up to 1k visitors Free Plan 30-Day free trial
Leadbot $35/month, up to 10k visitors Price Range $9/month for 1k users – $179/month for 190k users
Basic Plan $69/month, up to 10k visitors  
Plus Plan $109/month, up to 30k visitors    
Pro Plan $495/month, up to 30k visitors    

Unlimited contacts and leads for all plans. 

Additional plans are available depending on the number of visitors for Plus and Pro plans.

See Pricing

  All costs are based on the number of users that the bot has.

How to Build an AI Chatbot Free Course Signup

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Greg Ahern
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