The biggest difference between Ochatbot and Maisie is that Maisie has limited eCommerce functionality and is built on a preset conversational flow instead of true AI.
Although Maisie can integrate with Shopify and BigCommerce, Ochatbot can connect to all eCommerce platforms at a deeper level. The shopper can add products to the cart and view product details within the chat window. Unlike Ochatbot which starts with all the products in the eCommerce platform. Maise has to have each product created and edited in the chatbot which is not feasible for sites with thousands of products.
Both systems have templates to start building your chatbot quickly. Maisie has 18 and Ochatbot has over 80. One important distinction is that Maisie is created with a set of prescripted conversational flow. For example “Do you want XYZ, yes or no.” Whereas Ochatbot also has true AI where a shopper can jump from one topic to another in a natural way mimicking a human conversation. The AI chatbot is also learning and getting smarter over time.
Both Ochatbot and Maisie can connect with shoppers and customers through websites and Facebook.
|Independent from FB (FB not required)||Yes||Yes|
|Integrate to all eCommerce platforms||Yes||No|
|Search product database||Yes||No|
|Add to cart from chat window||Yes||Yes|
|View product details from chat window||Yes||Yes|
|Order status and tracking||Yes||Yes|
|Recommend products (cross-sell)||Yes||No|
|AI ability to switch conversation topics in real-time||Yes||Yes|
|AI conversational eCommerce (typed, without buttons)||Yes||No|
|NLP (Natural Language Processing)||Yes||No|
|Live chat built-in||Yes||Yes|
|Integrate with 3rd party live chat platforms||Yes||No|
|Prebuilt standard intents||Yes||No|
|Free Plan||Yes, Up to 1k visitors||Free Plan||30-Day free trial|
|Leadbot||$35/month, up to 10k visitors||Price Range||$9/month for 1k users – $179/month for 190k users|
|Basic Plan||$69/month, up to 10k visitors|
|Plus Plan||$109/month, up to 30k visitors|
|Pro Plan||$495/month, up to 30k visitors|
Unlimited contacts and leads for all plans.
Additional plans are available depending on the number of visitors for Plus and Pro plans.
|All costs are based on the number of users that the bot has.|