The biggest difference between Ochatbot and MobileMonkey is that MobileMonkey focuses on support and lead acquisition only and does not have eCommerce features like Ochatbot’s AI eCommerce chatbot. Both platforms can switch the users to a live chat.
Both systems have templates to start building your chatbot quickly. Mobile Monkey has 75 and Ochatbot has over 80. One important distinction is that Manychat is created with a set of prescripted conversational flow. For example, do you want XYZ, yes or no? Whereas Ochatbot also has true AI where a shopper can jump from one topic to another in a natural way mimicking a human conversation. The AI is also learning and getting smarter over time.
Both Ochatbot and Landbot have websites and Facebook instant messenger however Landbot is also able to communicate on Whatsapp and SMS. Note that to communicate on Whatsapp users agree to share data with Facebook which can limit participation.
|Independent from FB (FB not required)||Yes||Yes|
|Integrate to all eCommerce platforms||Yes||No|
|Search product database||Yes||No|
|Add to cart from chat window||Yes||No|
|View product details from chat window||Yes||Yes|
|Order status and tracking||Yes||Yes|
|Recommend products (cross-sell)||Yes||No|
|AI ability to switch conversation topics in real-time||Yes||No|
|AI conversational eCommerce (typed, without buttons)||Yes||No|
|NLP (Natural Language Processing)||Yes||No|
|Live chat built-in||Yes||Yes|
|Integrate with 3rd party live chat platforms||Yes||No|
|Prebuilt standard intents||Yes||No|
|Free Plan||Yes, Up to 1k visitors||Free Plan||Yes, limited to 1000 send credits|
|Leadbot||$35/month, up to 10k visitors||Pro Plan||$21.75/month (paid annually) or $29/monthly|
|Basic Plan||$69/month, up to 10k visitors||Unicorn Plan||$51/month (paid annually) or $68/monthly|
|Plus Plan||$109/month, up to 30k visitors||Team Plan||$299/month (paid annually) or $374/monthly|
|Pro Plan||$495/month, up to 30k visitors|
Unlimited contacts and leads for all plans.
Additional plans are available depending on the number of visitors for Plus and Pro plans.
|Additional costs for additional chat users|