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Best Live Chat Tools and Apps in 2025
Instant connection to your audience can be the quickest way to save a sale. Live chat tools allow quick and easy access to people browsing, so you can easily assist with questions about products, sales, or policies.
Ochatbot – A free live chat tool that can watch site visitors and prompt them. It also has extensive scripted and generative AI if needed.
LiveAgent – This multichannel customer support platform makes it easy to interact with your customers, all through one dashboard.
Tawk.to – This is a free live chat platform that allows you to interact with your customers in real-time. You receive information about how users are interacting with your site and what they’re searching for.
mylivechat – This leading live chat software is free to use and allows you to talk with customers in real-time with unlimited chats.
JivoChat– Trusted by 200k+ businesses, this multi-platform live chat software makes it easy to interact with customers through various avenues.
Smartsupp – Use the power of live chat to drive online sale with this multichannel live chat system.
Generative and Scripted AI to engage shoppers in conversational eCommerce.
Create happy customers while growing your business!
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1 out of 4 shoppers make a purchase on average*
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5% to 20% Increase in AOV*
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25% to 45% Reduction in Support Tickets
WE GUARANTEE RESULTS!
*When shoppers engage with Ochatbot®
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Frequently Asked Questions
What are the best free live chat tools available?
Ochatbot is a free live chat tool that can watch site visitors and prompt them. Tawk.to is a free live chat platform that allows you to interact with your customers in real-time. mylivechat is free to use and allows you to talk with customers in real-time with unlimited chats.
Which live chat software supports multiple channels in one dashboard?
LiveAgent is a multichannel customer support platform that makes it easy to interact with your customers, all through one dashboard. JivoChat is a multi-platform live chat software trusted by 200k+ businesses that makes it easy to interact with customers through various avenues.
Why should I use live chat software on my website?
Instant connection to your audience can be the quickest way to save a sale. Live chat tools allow quick and easy access to people browsing, so you can easily assist with questions about products, sales, or policies.
Which live chat tool uses AI to engage shoppers and drive ecommerce sales?
Smartsupp lets you use the power of live chat to drive online sales with a multichannel live chat system, offering generative and scripted AI to engage shoppers in conversational eCommerce. Ochatbot also has extensive scripted and generative AI if needed.
What results can I expect from using Ochatbot on my ecommerce site?
When shoppers engage with Ochatbot, 1 out of 4 shoppers make a purchase on average, there is a 5% to 20% increase in AOV, and a 25% to 45% reduction in support tickets.
Which live chat software provides real-time visitor behavior insights?
Tawk.to is a free live chat platform that allows you to interact with your customers in real-time. You receive information about how users are interacting with your site and what they are looking for.