In recent years, the power of AI chatbots for eCommerce has become undeniable. Chatbot technology creates a personal connection with shoppers; young consumers want help quickly and efficiently and don’t want to sit around in a queue waiting for a human support agent....
Although the tech for chatbots has been around for several decades, the interest in AI chatbots for eCommerce continues to grow, especially with the prediction that artificial intelligence marketing is expected to grow to $48.91 billion by 2026. Even with this rapid...
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