Ochatbot Quick Tutorial #1: Help customers find products with Generative AI
This year, we’ve introduced many new features to improve Ochatbot. Our biggest feature has been generative AI, which allows Ochatbot to scan and ingest your site, becoming the perfect sales agent. Generative AI also allows for more natural, human-like conversations....
Search Intelligence in AI-Powered E-commerce Search Bars + 5 AI E-commerce Search Engines
The e-commerce landscape is booming. With millions of products available online, the ease and ability for customers to quickly find what they’re looking for is the difference between making it to checkout and closing the tab. However, most e-commerce stores rely...
Measuring the ROI of Your E-commerce Chatbot: Turning Insights into Profits
Every interaction with a customer matters. E-commerce chatbots have emerged as a powerful tool to enhance the customer journey, but how do you determine their true value? Measuring the return on investment (ROI) of your chatbot helps you understand its impact on your...