by Greg Ahern | Oct 14, 2026
Providing the best customer experience on your website is key to the success of your business. An AI chatbot can be your best option to increase sales, add around-the-clock customer service, and qualify leads. When adding an AI chatbot to your Wix site, you have the...
by Greg Ahern | Oct 8, 2026
Every store owner who adds an AI chatbot eventually meets the shopper who wants to see what it will do. They ask it to write a poem, pretend to be a rival brand, hand over a secret discount, or ignore the rules it was given. This kind of poking is usually called...
by Greg Ahern | Sep 16, 2026
Every customer service chatbot eventually meets a shopper who types the same four words: “talk to a human.” How your bot responds in that moment shapes whether the customer feels helped or brushed off. Handled well, the handoff feels like a natural step...
by Greg Ahern | Aug 24, 2026
Adding an AI chatbot to a Wix website can make it easier for visitors to get answers without waiting for someone on your team. Depending on the app, a chatbot can answer questions, help people find products, collect leads, handle bookings, and even help with sales....
by Greg Ahern | Aug 21, 2026
Your product catalog is the single most important thing your chatbot will ever read. A bot that knows your inventory cold can answer sizing questions, suggest alternatives when an item is out of stock, and guide a shopper toward checkout. A bot that only...