Support Tickets in e-commerce stores help the customers by initiating the conversation and resolving their issues. E-commerce business spends a lot of time and money maintaining support tickets and answering customers’ questions. E-commerce chatbots with...
Measuring your AI chatbot’s success will help you improve your business’ revenue and your customer’s satisfaction. But most importantly AI chatbots provide customer insights into their experience throughout both the browsing and purchasing process on your website. The...
Engaging a prospective customer at the right time is crucial to closing a sale. Chatbots are often used for customer service and marketing, but Ochatbot focuses on the customer by connecting to product databases, giving product recommendations, and providing accurate,...
There are many types of AI chatbots some have intelligent AI, artificial intelligence, and others just have branching questions with replies. eCommerce chatbots are inherently complex since they need to have all the product SKU’s on the in the chatbots data. AI...
Lead generation chatbots are the next evolution for online businesses and marketers to boost leads and sales. Find out how businesses are using chatbots for lead generation. Over the last few years, there has been a huge increase in using messaging apps for private...
What’s the best way to close a sale? Salespeople will say that coming face to face with a potential customer and having a conversation is the ideal scenario. Talking on the phone is the second-best way. This is a common sales process, but what about online sales? Can...
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