8 Ways AI Chatbots Enhance User Onboarding Experience
In an eCommerce store or any business, the user experience is one of the most influential factors that decide the success of the business and establish a relationship with the customer. As a digital business owner, you might have successfully led users engaged in your...
2025 Holiday Season: How to Optimize Your Customer Service & Support Using AI Chatbots
It’s that time of year when consumers flock to online stores in search of the perfect gifts for their loved ones. Over the years, big sales like Black Friday have turned into month-long and week-long sales in order to capture more customers. However, many of our...
What are Chatbot Intents and How to Train Your Chatbot Based on Them
Chatbots have become one of the most advanced and renowned uses of artificial intelligence in our daily lives and are experiencing unprecedented growth in recent times. These advancements in AI and other digital trends have given rise to smart chatbots that can be...All You Need to Know About Chatbot Security: Risks and Preventions
The rise and popularity of chatbots have been nearly exponential in recent times. Because of the benefits they provide, chatbots have become imperative for digital businesses and are an indispensable part of marketing strategies and approaches. In addition to all the...Enhance Your eCommerce Customer Experience With These 9 Insights
Repeat customers showing brand loyalty are a top goal of any business; without customers, a business fails. Every process, strategy, and campaign is defined and devised by keeping them in mind. When it comes to online stores, in addition to the quality of your product...
10 Ways to Use Chatbots for Sales in eCommerce
Sales and conversions are two important metrics that define a company’s success, in proportion to its profitability. In eCommerce, acquiring leads, engaging them, and facilitating their journey is as important as prompting the visitor to buy your product and convert...
9 Ways AI Chatbots in Marketing Help Augment Your Business Strategy
With almost every sector moving towards digitizing their product/service and automating their processes, the whole spectrum of marketing techniques has been transformed. Traditional forms of marketing are increasingly replaced or evolved by new innovative methods. Of...
10 Steps to Design an AI Chatbot Personality that Connects
Chatbots have completely transformed the way humans interact with businesses. From initiating conversations to driving conversions, chatbots have become an integral part of a company’s business strategies. Chatbots provide instant responses to questions, aid with...