by Greg Ahern | Apr 18, 2023
As a business owner, you constantly seek ways to improve your customer experience and drive more sales. The rapid rise of artificial intelligence over the last few years has opened up new possibilities for chatbots–and ChatGPT has become the main topic of...
by Greg Ahern | Feb 19, 2021
There are many types of AI chatbots some have intelligent AI, artificial intelligence, and others just have branching questions with replies. eCommerce chatbots are inherently complex since they need to have all the product SKU’s on the in the chatbots data....
by Greg Ahern | Nov 1, 2018
Interacting with a chatbot or a live chat service on a website has become as common as speaking with a salesperson in a store. But how can you tell if you’re talking to a programmed assistant or a human being? This is a question that customers wonder and...
by Greg Ahern | Nov 1, 2018
As an online business, your customers expect 24/7 access to your products and services across different time zones with localized information. AI chatbots also increase revenue and reduce support tickets by providing order status and tracking. As a business, how can...
by Greg Ahern | Sep 21, 2018
There are many chatbots out there that serve a variety of purposes, from shopping bots, health bots, therapy bots, financial bots, etc. Nowadays, you can spend a lot of time playing with chatbots with various capabilities. The latest chatbot technology features...
