Interacting with a chatbot or a live chat service on a website has become as common as speaking with a salesperson in a store. But how can you tell if you’re talking to a programmed assistant or a human being? This is a question that customers wonder and...
As an online business, your customers expect 24/7 access to your products and services across different time zones with localized information. AI chatbots also increase revenue and reduce support tickets by providing order status and tracking. As a business, how can...
Lead generation chatbots are the next evolution for online businesses and marketers to boost leads and sales. Find out how businesses are using chatbots for lead generation. Over the last few years, there has been a huge increase in using messaging apps for private...
What’s the best way to close a sale? Salespeople will say that coming face to face with a potential customer and having a conversation is the ideal scenario. Talking on the phone is the second-best way. This is a common sales process, but what about online sales? Can...
Most people don’t think chatbots belong in the same category as humanity. In fact, many people would say that being human and being a chatbot are far removed from each other. It does seem ironic, but when you consider that humans want to connect with other humans, to...
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